Ulta Beauty is a renowned beauty retailer offering a wide range of cosmetics, skincare, and haircare products. With a commitment to providing customers with top-notch beauty essentials, Ulta Beauty has become a go-to destination for beauty enthusiasts. Their diverse selection of products caters to various skin types, preferences, and needs, ensuring that everyone can find the perfect solutions for their beauty routines. Whether you're looking for a new lipstick shade, a nourishing face mask, or a professional hair styling tool, Ulta Beauty has you covered. With a focus on delivering high-quality products and excellent customer service, Ulta Beauty continues to be a trusted name in the beauty industry.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- Transgender safe space
- Cash only
- Cheques
Reviews
I came in last night to browse through the fragrance section. I was taking my time with going back and forth between the scents to figure out what I really liked. I received excellent customer service from Ariella who was very warm and kind and checked on me without being too intrusive. I observed her giving other customers her thorough attention and suggestions. We need more sales clerks like this in retail.
My go to spot for everything makeup and they have the best selection of perfumes & cologne.
I did a product and procedure inspection here sometime last week. Although I’m sure they figured out who I was and what I was doing already. I want to say thank you to the associate that walked me around in the store helping me find every product that I was looking for thank you I appreciate you kindly. This ultra location is everything that you expect from the company of the statute. Ladies I’m sure you would love this place. It’s definitely worth checking out.? Everything is priced efficiently store was very clean and very organized very well maintained. thank you ultra beauty and thank you to this location’s management team stores like you to make me love what I do. Decision on Snapchat for all the beauty care products you’ll Ever need! #UltraBeauty #iamajsupernova
I come to this Ulta sometimes but I prefer the one in Culver City, you will be waiting awhile for a pickup order, employees won’t even acknowledge you, the one time I was acknowledged it was from a black woman, this location has majority Mexican employees & I also witnessed a weird situation that was towards a black employee. I only come here because they have good deals online occasionally. But the people here have attitudes.
Sales people are at best unhelpful but more often just rude. Displays are a mess and usually gross. Usually I cannot find what I need here. Nevertheless I spend a lot of cash here, so I would hope that the service would be a little better.
Edit to reply to Ulta's reply: Please clean up the store! It's not really my job to tell your staff to do that.
I think Ulta is so much better than Other large makeup beauty stores. They have great return policy and Ulta is super convenient and they’re never out of stock of the stuff that I want. The last three times I went to Sephora and they was sold out of items I want. Ulta is a winner for me and their prices are good. I always have Ulta points and coupons that come in the mail as well.
Went early when it opened, and one of the older staff members was basically useless. I asked basic questions and she wouldn't really answer but instead asked a question to me. Like, okay? I asked what was the best setting spray, preferably waterproof, and her reply was, "well... there were setting sprays everywhere".
Definitely would not go back to this store.
I called them to make an appointment and they took my information and said they would call me back after they checked with the lady as to when she would be free. I got a call about 20 minutes later telling me to come in at 6:40 PM, which was really inconvenient because I had to get somebody to watch my children But I did, and while I was driving to the salon, I got a text message from them saying that my appointment had been canceled. I called them and she said that they close at 6 PM even though they booked me for 6:40 PM. I had dealt with a lady named Leslie who made the initial reservation. She obviously does not know the hours of her own store, and if this happens to me as a customer, I can imagine it is happening to many other customers. If I were her manager, I would fire her for under performance.
Location
4550 W Pico Blvd c321, Los Angeles, CA 90019, United States
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 09:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
10:00 AM - 09:00 PM
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Saturday
10:00 AM - 09:00 PM
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Sunday
11:00 AM - 06:00 PM
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